Privacy Policy

Last updated: August 24, 2025

Your privacy is of the utmost importance to us. This Privacy Policy explains how Sleepnosis, LLC and our subsidiaries and affiliates (together, “Sleepnosis,” “we,” or “us”) collect, use, and disclose information about you when you access or use our websites, mobile applications, and other online products and services (collectively, the “Services”), and when you contact our customer service team, engage with us on social media, or otherwise interact with us.

Certain of our products and services may be subject to a separate privacy notice. You will know this if those services link to a different policy rather than this one.

We may update this Privacy Policy from time to time. If we make changes, we will revise the “last updated” date at the top of the page and, in some cases, provide additional notice.

1. Collection of Information

Information You Provide to Us

• Personal details: name, email address, and any profile information you choose to provide.
• Payment details: billing and payment information (processed by app stores or our payment processors; we do not store full card numbers).
• Views and opinions: feedback, survey responses, and other information you share.
• Preferences: goals, language settings, or reflections you log.
• Support communications: messages you send to our support team.

Information We Collect Automatically

• Usage information: sessions you complete, content you listen to, screens or features accessed, favorites and recently played.
• Transactional information: purchase details (product, plan, expiration date).
• Log & device information: app version, device type, OS, IP address, timestamps, and diagnostic logs.

Information We Infer or Generate

• User ID: a unique identifier linked to your account.
• Derived insights: anonymized trends about engagement with our content.

Information From Other Sources

• App stores: purchase validation and subscription status.
• Single sign-on (if used): basic profile data from OAuth providers.
• Optional integrations: if you connect third‑party services and grant permission.

2. Firebase Services We Use

We use Google Firebase as our backend to operate core features of the Services. Firebase acts as our service provider/processor. Below are the Firebase products we use and the types of data involved:

• Firebase Authentication: to create and manage accounts (e.g., email and password, display name). Data: email address, hashed password (handled by Firebase), user identifier (UID). Purpose: sign‑in, account security, app functionality.
• Cloud Firestore: to store app data tied to your account (e.g., favorites, recently played, subscription/trial metadata). Data: app activity and profile fields you provide. Purpose: app functionality and personalization.
• Firebase Storage: to deliver media assets (e.g., images and audio files). Data: media files; access is controlled by security rules.
• Firebase Hosting: to host our website and policy pages.
• Firebase App Check: to help protect our backend from abuse by verifying legitimate app usage (device/app attestation tokens).

All Firebase communications are encrypted in transit. We configure Firebase Security Rules and authentication safeguards to prevent unauthorized access.

3. How We Use Information

• Provide and maintain the Services (including authentication and core app features).
• Personalize content and remember your preferences (e.g., favorites and history).
• Process transactions and manage subscriptions and trials.
• Send important account or service messages (receipts, notices, support replies).
• Analyze usage to improve performance and reliability.
• Prevent, detect, and investigate fraud, abuse, or security incidents.
• Comply with legal obligations.
• Create anonymized or aggregated insights for product research.

4. Sharing of Information

• Service providers (including Firebase/Google Cloud): hosting, authentication, storage, analytics or operational support under our instructions.
• Professional advisors: auditors, legal counsel, or consultants under confidentiality.
• Legal and safety: when required by law or to protect rights and safety.
• Business transfers: if we undergo a merger, acquisition, or asset transfer.
• Affiliates: within the Sleepnosis corporate group.
• With your consent: if you choose to link or share data with third‑party services.

We may also share aggregated or de‑identified data that does not reasonably identify you.

5. Advertising & Analytics

We may work with third parties that provide analytics and/or advertising services. They may use cookies, device identifiers, and similar tools to understand usage trends and improve relevance. You can manage preferences via your browser/device settings or industry tools (e.g., www.aboutads.info/choices).

6. Data Security

We use administrative, technical, and organizational measures designed to protect personal data, including encryption in transit, authentication, role‑based access, and Firebase Security Rules. However, no method of transmission or storage is 100% secure.

7. International Data Transfers

We are based in the United States and may process data in other countries. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for transfers.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete personal data; obtain a copy in portable format; opt out of certain processing; or limit use of sensitive data. We will verify your request as required by law.

9. Your Choices

• Promotional communications: unsubscribe via the link in emails or contact us.
• Push notifications: disable via your device settings.
• Cookies/Ads: manage via browser/device settings or industry tools.

10. Data Retention

We retain personal data only as long as necessary for the purposes above, to comply with legal obligations, or resolve disputes. Backups and system logs may persist for a limited period and are automatically purged on a rolling basis.

11. Children’s Privacy

Our Services are not directed to children under 13 (or higher age where required). We do not knowingly collect personal data from children. If we learn of such collection, we will delete it.

12. How to Delete Your Account

You can request deletion of your account and associated data at sleepnosis.com/delete-account. This page explains the process and what data is deleted or retained, and how long deletion takes.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Sleepnosis, LLC
Email: info@sleepnosis.com
Website: www.sleepnosis.com